FAQs
What is Valentine Healthcare?
Do you offer telehealth consultations?
We offer telehealth consultations for eligible patients. Check with our team to see if your appointment can be done over the phone or via video call. You can also book a telehealth appointment directly at Telehealth
What should I bring to my appointment?
Please bring your Medicare card, private health insurance details , and a list of current medications. Also, include any relevant medical history or test results.
What if I need an urgent appointment?
If you need urgent medical care, contact us as soon as possible. We’ll do our best to arrange a same-day appointment if available. For emergencies, always call +61 2 4946 9022
How do I provide feedback or make a complaint?
We value your feedback. You can contact us via info@valentinehealthcare.com, or through our website’s feedback form. All concerns are taken seriously, and we aim to resolve issues as quickly as possible.